Door-to-Door Wheelchair Accessible Transport
We're excited to be a part of your journey!
Welcome To Accesstra!
We are your trusted Gold Coast-based
wheelchair accessible transport service
providing safe, reliable, door-to-door disability transport for
Self-Managed and Plan-Managed NDIS participants,
& Aged Care clients.
Built upon personal family experience,
our belief is that accessible travel should be
seamless, comfortable and stress-free.
We are dedicated to delivering exactly that!
Medical & specialist appointments.
Community access & social outings.
Hospital admissions & discharges.
Recreational, sporting & community events.
Shopping trips & errands.
Allied health visits (physio, OT, hydrotherapy, etc.)
Airport, train & cruise terminal transfers.
Work, school, university & TAFE.
Family visits & social gatherings.
Day programs & regular activity.
Accessible Transport for
Every Journey
Your journey matters.
At the heart of our service is a simple promise:
to deliver every journey with professionalism,
respect, and genuine care.
Wherever you want to go, wherever you need to go,
we are passionate about helping you travel
confidently and independently throughout
the Gold Coast, Tweed and surrounds.
Why Choose Accesstra?
Get in Touch
We’d love to hear from you!
Message us via our online form, email, or give us a call. We will ensure we understand your transport needs, preferences, and any special requirements.
Receive Your Quote
We’ll send you a clear, personalised quote outlining the services requested.
If you have questions or need changes, we’re happy to adjust things so it’s just right for you.
From an Enquiry to a Knock on Your Door
Confirm & Schedule
Once you accept the quote, we’ll take care of everything else. You'll receive a confirmation email with all the details, so you'll know exactly what to expect.
From an Enquiry to a Knock on Your Door
Get in Touch
We’d love to hear from you!
Message us via our online form, email, or give us a call. We will ensure we understand your transport needs, preferences, and any special requirements.
Receive Your Quote
We’ll send you a clear, personalised quote outlining the services requested.
If you have questions or need changes, we’re happy to adjust things so it’s just right for you.
Confirm & Schedule
Once you accept the quote, we’ll take care of everything else. You'll receive a confirmation email with all the details, so you'll know exactly what to expect.
Our founder, Gold Coast local Kelly Richardson,
knows first hand the challenges of finding reliable wheelchair transport.
As the parent of an adult son
with Duchenne Muscular Dystrophy who uses a powerchair full-time, Kelly has spent many years navigating the complex world of accessible travel, both in Australia and overseas.
This lived family experience is the foundation of Accesstra. We’ve been in your shoes! We understand what truly matters, and that is having transport you can depend on, drivers who treat you with respect, and the peace of mind that every journey
will be safe, comfortable, and stress-free.
At Accesstra, we’re more than just a transport service, we’re a community built on care, connection, and understanding. Our mission is to make accessible travel simple, inclusive, reliable and hassle-free, for every passenger, every time.
Our Story
Born from a genuine need
Here's What We Are Proud To Offer
Qualified & Certified Drivers
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First Aid
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CPR
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NDIS Worker Screening Clearance
-
Blue Card
-
Manual Handling
-
Infection Control
NDIS & Aged Care Transport
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Self-Managed & Plan-Managed NDIS participants.
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Support At Home & My Aged Care clients.
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Fully compliant with NDIS safety standards.
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Itemised invoices for easy claiming.
Wheelchair Adapted Vehicle
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Mercedes Sprinter with hydraulic lift.
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Spacious, air-conditioned interior.
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Accommodates two full-size powerchairs.
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Heavy duty 363kg capacity hydraulic lift.
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Accommodates bariatric & oversized wheelchairs.
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Fully Certified tie-down securement system.
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Safety checked & well maintained.
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Pet friendly.
Professional & Caring Service
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Pre-booked, reliable, door-to-door transport.
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One-off or regular bookings.
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One-way, return, and wait & return trips.
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On-time pickups & drop-offs.
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Clear communication.
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Respectful, patient, & friendly drivers.
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Comfortable, stress-free travel every time.
Here's What We Are Proud To Offer
-
Self-Managed & Plan-Managed NDIS participants.
-
Support At Home & My Aged Care clients.
-
Fully NDIS compliant.
NDIS & Aged Care Transport
Qualified & Certified Drivers
-
First Aid & CPR
-
NDIS Worker Screening & Blue Card
-
Manual Handling & Infection Control
Professional & Caring Service
-
Reliable door-to-door transport.
-
One-off or regular bookings.
-
On-time pickups & drop-offs.
-
Mercedes Sprinter with hydraulic lift.
-
Spacious, air-conditioned interior.
-
Fits 2 full-size powerchairs.
-
Heavy duty lift (363kg capacity).
-
Pet friendly.
Wheelchair Adapted Vehicle
